Chai & Jadval
Support
We answer this email, usually within two working days. You can write to us in Persian or English.
How do I type a letter?
Tap a white square, then tap a letter on the Persian keyboard under the grid. The cursor moves to the next square of the word by itself. Tap the same square again to switch between across (افقی) and down (عمودی). The ⌫ key erases.
How do I change the size or the style of the puzzle?
On iPad the buttons are at the top of the screen. On iPhone, tap the settings button beside «جدول تازه». A new size or style starts a new puzzle.
The letters are too small
Use the text-size buttons (ا+ on iPad, «بزرگتر» in the iPhone settings) to make clues and buttons larger. On iPad, turning it sideways or choosing a smaller grid also makes the squares bigger.
Why is «آ» written as «ا»?
As in Persian newspaper puzzles, each square holds one plain letter: آ is entered as ا, and the hamza is left out. Type the letter as it appears on the in-app keyboard.
Is the puzzle of the day the same for everyone?
Yes, for the same size and style on the same date. The date follows the device's own clock, so near midnight people in different time zones may briefly see different puzzles.
How do I send a finished puzzle to my family?
When the grid is complete, tap «بفرست برای خانواده» on the «آفرین!» card, or under the grid. iOS opens its share sheet; choose WhatsApp, Messages or Mail.
I think a clue is wrong
Please tell us the clue and the answer word, ideally with a screenshot. We read every one and correct the word list in the next update.
Does it work without the internet?
Yes, completely. Chai & Jadval never uses the internet.
Reporting a bug
Please include your iPad or iPhone model, the iOS version, the version of Chai & Jadval (shown at the bottom of the About page), and what you did just before the problem.